In order for any transaction to take place between our company and the user / customer, your personal data must be voluntarily provided.
Personal data means any information relating to the name, the billing address and the shipping address (if they are different), telephone numbers (landline or mobile), e-mail address, as well as some data usage, such as your IP address.
Only browsing our online store does not require any of your personal information.
In order to create an account and then make a purchase you must provide us with your name, billing and shipping address (if they are different), telephone numbers (landline or mobile) e-mail address and a password, if you choose to create an account. If you simply purchase something as a guest, all the above information is needed with the exception of the password.
The above information is necessary in order to process your repair service request, or contact you for any further information on the progress of your repair and any clarifications where this is deemed necessary for the device pick – up and delivery.
In other words you will not be asked any further information besides what is considered strictly necessary for our in-between transactions.
Our company respects your personal data and follows a strict policy regarding them. We undertake not to disclose them to third parties, publish them, sell them, lease them, exchange them or in any way proceed to their misuse. You have the right to access, correct and object to the use of your personal data. We undertake that they will not be used by or granted to anyone, unless waiver of confidentiality proceedings are in place (only by the competent authorities) based on the provisions of Law No. 2472/97. Upon your written request to firstname.lastname@example.org your personal data will be permanently deleted within 7 days.
The recipients of your personal data are authorized employees of www.procordia.gr, and authorized technicians offering hosting and technical support services. In any case, our company’s employees and partners undertake the protection and non-processing of your personal data as the law stipulates.
We are able to pass on your personal data and only those necessary to the shipping company we work with to facilitate your repairs, ensuring of course that they do not process any of your data beyond the intended purpose, i.e. shipping and receipt of your order by you.
Please note that we only allow Google Analytics to install the cookies we use. In case you are entering a social media account through our website or vice versa, you should know that cookies are installed by them which is a fact beyond our control and responsibility.